Do we take the blinds back if they don't fit? Do we offer refunds?
All our blinds are custom made to the customer's exact specification as entered on our website. Our blinds are non-refundable after they have been made due to the custom nature of the product sold. We always advise customers to take advantage of our free samples where we hand select the requested product and others similar.
For problems with sizing Make My Blinds have a +/- 3mm tolerance on all exact, recess and fabric width orders. If the blind is within the correct tolerance we are unable to replace the blind or accept a return on this item.
Any damage or issues regarding our warranty are reviewed on a case by case basis by a member of our customer service team. Make My Blinds reserves the right to ask for images of the product.
Customer service line: 08003688441